Implementation made easy

We partner closely with you throughout the implementation process to guarantee success.

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With you every step of the way

Through collaboration, adding a new software solution can be a painless process. Our implementation specialists have assisted hundreds of customers of all organizational shapes and sizes get up and running. Whether you rely on Intacct, NetSuite, or another accounting platform, we’ll walk you through the process of connecting them with ease.

Available implementation services

Standard implementation

Available for all products

Includes the following:

  • Nexonia Corporate Credit Card Integrations
  • Nexonia Accounting System integration via direct API or flat file
  • Policy configuration
  • Approval logic configuration
  • Training services as described below

Quick starter implementation

Only for Nexonia Expense

The Quick Starter Implementation for Nexonia Services includes the following:

  • Nexonia Corporate Credit Card Integrations
  • “Best Practices” export of approved expense data in .csv format (no customization)
  • “Best Practices” expense policies configuration for all expense categories (no customization)
  • “Best Practices” approval workflow configuration (no customization)
  • Administrator, User accounts only. Limit of two administrators.
  • Training services

Our implementation process

Full-service implementations typically take 4 – 6 weeks to complete. That timeframe includes all the services you need to configure and test Nexonia, train your users, reach system ready status with employees, and provide ongoing user support.

Kickoff

Configuration

Integrations

Testing

Training

Go Live

Kickoff

Configuration

Integrations

Testing

Training

Go Live

Who’s there to help you?

Meet the people dedicated to ensuring every implementation is seamless and effortless.

Implementation Lead

Your designated implementation lead works with your internal team through all phases of the process. They assist with everything from gathering technical requirements to connecting your selected solution. Unlike other solution providers, our team members are all in-house and work as a unit—always helping one another, always with the goal of making the experience painless for every customer.

Customer Success Manager (CSM)

All Nexonia customers are assigned a CSM as part of our promise to humanize work. Your CSM is motivated by your future success with our products. They guide you through the new customer intake process and into implementation. After a successful implementation, your CSM provides ongoing support to ensure full adoption across your organization.

Additional administrative support

For customers that want to offload the administration of Nexonia, we offer an Emburse Solution Administrator. Your ESA is a Nexonia employee that will work with you from the start of your implementation. Customers that have opted in for Emburse Solution Administrator benefit from:

  • Large scale configuration changes managed by someone who understands your Nexonia instance inside and out
  • Project management for large software changes like a new ERP or accounting system migration
  • Additional Nexonia product implementations, that are included with the cost of ESA
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Emburse Nexonia delivers what they promise, in a professional and expert manner. Our quirky requests have never been denied. Customer service is outstanding.”

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Patricia
Hamamatsu Corporation