Your Customers Logins

  • 20 customer login ids per internal id
  • Custom web interface by customer
  • Access levels set by customer

Quick Response

  • Auto assignment
  • Immediate notifcation
  • Auto escalations

Customization

  • Custom fields
  • Custom on-screen listings
  • Notification setup by customer
  • English, French, Spanish
  • Custom reports (HTML, XML, CSV, PDF)