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May 27
2009
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Customer Service now has the ability to record timesheet entries against service itemsPosted by: Neil Wainwright on May 27, 2009 Tagged in: timesheets , customer service
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This capability means you can be in a "ticket" (or any type of document) and be able to log time directly against it without having to go to the Timesheets tab. This is configurable per form in our customer service module, which means "tickets" would have this capability while "discussion" would not.


