Nexonia Blog


May 27
2009

Customer Service now has the ability to record timesheet entries against service items

Posted by: Neil Wainwright

This capability means you can be in a "ticket" (or any type of document) and be able to log time directly against it without having to go to the Timesheets tab. This is configurable per form in our customer service module, which means "tickets" would have this capability while "discussion" would not.

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